Booking Confirmation

A reservation becomes confirmed only after full or agreed payment has been successfully received and approved by Amwaj Al Bahar Yacht Rental.

Cancellation Policy

All confirmed bookings are considered final and non-refundable. Once a reservation has been confirmed, no refund shall be issued unless expressly stated within this policy.

Rescheduling Requests

Guests may request to reschedule their booking only if the request is submitted at least 30 days prior to the scheduled charter date.

All rescheduling requests remain subject to yacht availability, operational requirements, and approval by the company.

Requests submitted within 30 days of the charter date will not be accepted and the full booking value will be forfeited.

Force Majeure

Amwaj Al Bahar shall not be responsible for cancellations, delays, or interruptions resulting from circumstances beyond its reasonable control.

• Adverse weather conditions
• Coast Guard restrictions
• Marine safety requirements
• Government regulations
• Political events or conflicts
• Public emergencies
• Natural disasters

In such circumstances, guests may be offered a rescheduled charter date or a future booking credit. Refund requests will be considered solely at the discretion of the company.

Cancellation by Amwaj Al Bahar

The company reserves the right to cancel or postpone any charter due to safety concerns, technical issues, operational requirements, weather conditions, or directives from relevant authorities.

Where possible, an alternative charter date will be offered.

If rescheduling is not feasible, any payments received will be refunded within 21 working days.

Late Arrival & No Show

Guests are required to arrive at the designated departure location on time.

Late arrivals may result in a reduction of charter time without extension, refund, or compensation.

Failure to attend the booking without prior notice shall be treated as a no-show and the booking will be considered fully consumed.

Claims & Service Concerns

Any concerns regarding the charter experience must be reported immediately during the trip to the captain or booking representative.

Claims submitted after completion of the charter without supporting evidence may not be accepted.

Refund Processing

Where a refund is approved by Amwaj Al Bahar, it will be processed using the original payment method whenever possible.

Processing times may vary depending on the customer's bank, card issuer, or payment provider.